Terms of Service - StemSplitterAI

Acceptance of Terms

By accessing or using StemSplitterAI ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.

Description of Service

StemSplitterAI is an online audio stem separation tool. You upload an audio file, select a separation preset (such as vocal removal, drum removal, or full stem split), and the Service processes your file using AI models to produce separated audio stems.

The Service is available to both anonymous (guest) users and registered users, with different usage limits and features.

User Accounts

You are responsible for keeping your account credentials secure and for all activity under your account. Notify us immediately if you suspect unauthorized access.

Creating an account does not automatically grant download or export credits. You can process a full song before signup, listen online, and purchase credits or the one-time starter pack when you want to download stems or export custom mixes.

Credits and Payments

The Service uses a credit-based pricing model. There are no subscriptions.

• 1 credit equals 1 second of audio processing time. Credits are deducted based on the exact duration of your audio file.
• Before processing, you will see the estimated credit cost based on your file's duration.
• If processing fails due to a system error, credits are automatically refunded to your account.
• Credits do not expire.
• All credit purchases are final and non-refundable, except as required by applicable law or in cases of processing failure as described above.
• Prices are listed on our pricing page and may change. Price changes do not affect credits already purchased.

Anonymous (Guest) Usage

Anonymous users can create limited full-song processing jobs, limited by IP address. Downloading stems and exporting custom mixes require an account and credits. Results for anonymous processing jobs are available for a limited time.

Audio Files and Copyright

You are responsible for ensuring you have the legal right to process any audio you upload. By uploading a file, you confirm that:

• You own the audio, or
• You have obtained permission from the rights holder, or
• Your use qualifies as fair use or falls under a similar legal provision in your jurisdiction.

We do not monitor or verify the copyright status of uploaded files. The Service is a technical processing tool that operates at your direction. We are not responsible for how you use the resulting stems.

If you are a copyright holder and believe your work has been processed without authorization, contact us.

AI Processing

Your audio is processed using third-party AI stem separation models. We do not use your audio files to train, fine-tune, or improve any AI models. Your files are processed and the results are returned to you. See our Privacy Policy for details on data handling and retention.

Data Retention

Audio files are stored temporarily. Anonymous user files are retained for up to 7 days, and registered user files for up to 30 days. After the retention period, files are permanently deleted. Full details are in our Privacy Policy.

Acceptable Use

You agree not to:

• Upload audio you do not have the right to process.
• Attempt to circumvent usage limits, rate limiting, or authentication.
• Create multiple accounts to bypass one-time starter offers, usage limits, or anonymous processing limits.
• Use automated tools to bulk-process files beyond normal usage patterns.
• Interfere with or disrupt the Service or its infrastructure.
• Reverse-engineer the Service or its underlying models.
• Use the Service for any illegal purpose.

We may suspend or terminate accounts that violate these terms without prior notice.

Service Availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice where possible.

Processing times depend on file length, server load, and the AI model used. We do not guarantee specific processing speeds or output quality.

Intellectual Property

The Service, its design, code, and branding are owned by us and protected by applicable intellectual property laws.

Your audio files and the stems produced from them belong to you. We claim no ownership or license over your audio content beyond what is necessary to provide the Service.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. This includes loss of audio files, processing errors, or service interruptions.

Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months preceding the claim.

Termination

We may suspend or terminate your access if you violate these Terms. You may close your account at any time through your account settings. Upon account closure, remaining credits are forfeited.

Changes to These Terms

We may update these Terms from time to time. We will update the date at the top of this page and, for material changes, notify you through the Service. Continued use after changes take effect constitutes acceptance.

Contact

If you have questions about these Terms, contact us.